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Retirement/Transition: Service Member Experience, Self-Service Knowledge & Community Resources
Digital Experience sites provide access to customizable self-service support channels that provides all the tools needed for a successful transition. Service Members can utilize intelligent search features to find rich repositories of curated, multi-media knowledge articles. They also have access to responsive community chat groups focused on key transition topics, and the ability to direct message other transitioning service members to ask questions.
Here the Service Member is participating in group discussions to enhance their understanding of the transition process.
Recruiting: Candidate Experience, Recruiting Website Resources
The Salesforce Platform provides a recruiting solution to manage the entire recruiting process, from lead generation through retirement or transition. Applicants begin their journey by accessing a public community site to learn about open positions, interact with employees to get answers to their questions, and even submit their applications for one or more roles.
Recruiting: Recruiter Experience, Candidate Pipeline Analytics
A common operating picture replaces the manual daily dashboard process with real-time, actionable analytics, mapping, and drill-down capability.
All levels of the organization can access this single source of truth in real-time and leverage these immersive analytic dashboards to gain access to detailed recruiting pipeline insights, allowing them to identify and take action on emergent trends and make data-driven decisions.
Recruiting: Recruiter Experience, Candidate Management Tools
Streamlined layouts and workflows provide a 360-degree view of the candidate from a single unified workspace. Every interaction with the candidate can be tracked and managed from the candidate record’s Activity panel. The Chatter feed provides a dynamic collaboration tool to communicate with other recruiters without losing context.
Onboarding: Service Member Experience, Personnel App
All the tools and resources that Service Members need to manage the onboarding process are easily accessible from their home page within the Personnel App, all from within the Salesforce platform. They can check their pay status, view and manage their onboarding tasks, and review their service record and related documents.
Service members can also access unit-related analytic dashboards, and open a support request with their administrative department to get personalized assistance.
Onboarding: Service Member Experience, Onboarding Task Management Automation
Service Members transfer duty stations every two to four years throughout their careers and are required to in-process at each gaining command. In most cases, they’re handed a paper-based checklist, which can be a time-intensive process. Salesforce reimagines the onboarding experience by infusing it with process automation tools, enabling Service Members to become productive on day one.
Here the Service Member sees the digital onboarding pop-up that prompts them to navigate to their paperless onboarding checklist for completion.
Career Management: Service Member Experience, Artificial Intelligence Insights
Salesforce takes advantage of powerful machine learning and artificial intelligence technologies, which can quickly be configured with clicks instead of code, to provide career management insights during key professional milestones. Every user is empowered with built-in predictive intelligence to gain deep insights into the areas that matter most to them.
In the AI Insights panel, the user can see their Readiness Index, which helps individuals determine whether they have the appropriate records in order before being considered by the promotion board.
The score is calculated using weighted predictive indicators, and the AI insights provide recommendations to the service member on what they can do to strengthen their promotion package.
Career Management: Service Member Experience, Guided Support Experiences
The service-member-focused hire-to-retire solution enhances legacy systems, providing guided experiences throughout a service member’s or civilian employee’s career. These tailored wizards can be configured with no-code tools and accessed from within any app to provide step-by-step guidance for completing any HR task, using helpful prompts, conditionally visible fields, and validations to ensure correct data entry.
In the first step of the support request process, the guided wizard instantly recognizes the service member and imports their contact information, saving time on manual data entry and rapidly moving them through the process.
Career Management: Unified Workspace for Both Civilians & Service Members
Salesforce simplifies rapid application development, reducing the time to launch from months down to weeks, or even days. With the ability to create customized apps with clicks, human resource managers can seamlessly visualize and manage both service members as well as DoD civilian data within the same application.
Retirement/Transition: Service Member Experience, Transition Task Management Tools
Across the DoD, the process of Service Members transitioning to civilian life can be overwhelming and time-consuming. The Salesforce Platform can help automate this journey, providing Service Members with a roadmap to ensure a successful transition.
From a central site, Service Members can review their assigned events and tasks, and complete required documentation. They can also examine career data points including fitness test results, training certifications, professional military education records, and awards and decorations.
Retirement/Transition: Service Member Experience, Self-Service Knowledge & Community Resources
Digital Experience sites provide access to customizable self-service support channels that provides all the tools needed for a successful transition. Service Members can utilize intelligent search features to find rich repositories of curated, multi-media knowledge articles. They also have access to responsive community chat groups focused on key transition topics, and the ability to direct message other transitioning service members to ask questions.
Here the Service Member is participating in group discussions to enhance their understanding of the transition process.
Recruiting: Candidate Experience, Recruiting Website Resources
The Salesforce Platform provides a recruiting solution to manage the entire recruiting process, from lead generation through retirement or transition. Applicants begin their journey by accessing a public community site to learn about open positions, interact with employees to get answers to their questions, and even submit their applications for one or more roles.
Recruiting: Recruiter Experience, Candidate Pipeline Analytics
A common operating picture replaces the manual daily dashboard process with real-time, actionable analytics, mapping, and drill-down capability.
All levels of the organization can access this single source of truth in real-time and leverage these immersive analytic dashboards to gain access to detailed recruiting pipeline insights, allowing them to identify and take action on emergent trends and make data-driven decisions.
Recruiting: Recruiter Experience, Candidate Management Tools
Streamlined layouts and workflows provide a 360-degree view of the candidate from a single unified workspace. Every interaction with the candidate can be tracked and managed from the candidate record’s Activity panel. The Chatter feed provides a dynamic collaboration tool to communicate with other recruiters without losing context.
Onboarding: Service Member Experience, Personnel App
All the tools and resources that Service Members need to manage the onboarding process are easily accessible from their home page within the Personnel App, all from within the Salesforce platform. They can check their pay status, view and manage their onboarding tasks, and review their service record and related documents.
Service members can also access unit-related analytic dashboards, and open a support request with their administrative department to get personalized assistance.
Onboarding: Service Member Experience, Onboarding Task Management Automation
Service Members transfer duty stations every two to four years throughout their careers and are required to in-process at each gaining command. In most cases, they’re handed a paper-based checklist, which can be a time-intensive process. Salesforce reimagines the onboarding experience by infusing it with process automation tools, enabling Service Members to become productive on day one.
Here the Service Member sees the digital onboarding pop-up that prompts them to navigate to their paperless onboarding checklist for completion.
Career Management: Service Member Experience, Artificial Intelligence Insights
Salesforce takes advantage of powerful machine learning and artificial intelligence technologies, which can quickly be configured with clicks instead of code, to provide career management insights during key professional milestones. Every user is empowered with built-in predictive intelligence to gain deep insights into the areas that matter most to them.
In the AI Insights panel, the user can see their Readiness Index, which helps individuals determine whether they have the appropriate records in order before being considered by the promotion board.
The score is calculated using weighted predictive indicators, and the AI insights provide recommendations to the service member on what they can do to strengthen their promotion package.
Career Management: Service Member Experience, Guided Support Experiences
The service-member-focused hire-to-retire solution enhances legacy systems, providing guided experiences throughout a service member’s or civilian employee’s career. These tailored wizards can be configured with no-code tools and accessed from within any app to provide step-by-step guidance for completing any HR task, using helpful prompts, conditionally visible fields, and validations to ensure correct data entry.
In the first step of the support request process, the guided wizard instantly recognizes the service member and imports their contact information, saving time on manual data entry and rapidly moving them through the process.
Career Management: Unified Workspace for Both Civilians & Service Members
Salesforce simplifies rapid application development, reducing the time to launch from months down to weeks, or even days. With the ability to create customized apps with clicks, human resource managers can seamlessly visualize and manage both service members as well as DoD civilian data within the same application.
Retirement/Transition: Service Member Experience, Transition Task Management Tools
Across the DoD, the process of Service Members transitioning to civilian life can be overwhelming and time-consuming. The Salesforce Platform can help automate this journey, providing Service Members with a roadmap to ensure a successful transition.
From a central site, Service Members can review their assigned events and tasks, and complete required documentation. They can also examine career data points including fitness test results, training certifications, professional military education records, and awards and decorations.
Retirement/Transition: Service Member Experience, Self-Service Knowledge & Community Resources
Digital Experience sites provide access to customizable self-service support channels that provides all the tools needed for a successful transition. Service Members can utilize intelligent search features to find rich repositories of curated, multi-media knowledge articles. They also have access to responsive community chat groups focused on key transition topics, and the ability to direct message other transitioning service members to ask questions.
Here the Service Member is participating in group discussions to enhance their understanding of the transition process.
