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Government Guided Tours

1

Connected Cities
Improve Citizen Experience
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Improve Citizen Experience

With Salesforce's fully integrated 311 console, all communications come together to create a unified, responsive citizen experience. Give agents a high-level overview of how they are performing and show any tasks, requests, or events requiring their attention. The task list and calendar gives 311 agents a high-level overview of how they are performing and shows any tasks, requests, or events requiring their attention.

Resources
Watch the webinar here webinar-resource Get the datasheet here
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Most use cases are based on hypothetical scenarios. Individual results may vary.

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