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Manage Orders
Fulfill your orders and ship to the customer while keeping track of all inventory no matter what channel the order came from. Optimize fulfillment allocation and reduce fulfillment time and cost with advanced order routing algorithms.
Drive Intelligent Commerce
Commerce Cloud is the #1 platform to drive personalized, fast, and connected customer experiences from awareness through purchase and advocacy. Salesforce allows you to connect to buyers in a whole new way, so you can create online and offline intelligence-driven commerce experiences.
Create an Online Store
Launch sites and grow your business across mobile, web, and social increasing sales fast. With a robust development platform, you have the flexibility to create a unique online store, meeting your customers where they prefer to shop.
Recommend Products
Engage shoppers with personalized merchandise and promotions. Place products where you want and let artificial intelligence prioritize sort order for you so your customers can find what they want faster. Serve recommended products based on past and real-time behavior.
Utilize Data
Leverage a data powerhouse that unifies all the different data sources and buying signals across the web and devices. Salesforce DMP ensures you’re marketing to people, no matter the devices or channels.
Answer Questions
Offer reviews, sizes, delivery time and item details. Embed Salesforce Service so that customers can chat with service agents whenever they have questions.
Deliver Great Service
Customers can buy anywhere and get service anywhere utilizing Salesforce Service Cloud. Deliver an amazing customer experience and meet your customers where they are through the channel they prefer.
Provide Personalized Content
Send automated order confirmations utilizing Salesforce Marketing Cloud. Build a journey for each customer segment loaded with personalized content and service options.
Amplify Messages
Build logic into each marketing activity, like engagement splits and decision splits that allow the customer to move through different paths based on their behavior. Test different types of channels and different messages to see which performs the best.
Manage Orders
Fulfill your orders and ship to the customer while keeping track of all inventory no matter what channel the order came from. Optimize fulfillment allocation and reduce fulfillment time and cost with advanced order routing algorithms.
Drive Intelligent Commerce
Commerce Cloud is the #1 platform to drive personalized, fast, and connected customer experiences from awareness through purchase and advocacy. Salesforce allows you to connect to buyers in a whole new way, so you can create online and offline intelligence-driven commerce experiences.
Create an Online Store
Launch sites and grow your business across mobile, web, and social increasing sales fast. With a robust development platform, you have the flexibility to create a unique online store, meeting your customers where they prefer to shop.
Recommend Products
Engage shoppers with personalized merchandise and promotions. Place products where you want and let artificial intelligence prioritize sort order for you so your customers can find what they want faster. Serve recommended products based on past and real-time behavior.
Utilize Data
Leverage a data powerhouse that unifies all the different data sources and buying signals across the web and devices. Salesforce DMP ensures you’re marketing to people, no matter the devices or channels.
Answer Questions
Offer reviews, sizes, delivery time and item details. Embed Salesforce Service so that customers can chat with service agents whenever they have questions.
Deliver Great Service
Customers can buy anywhere and get service anywhere utilizing Salesforce Service Cloud. Deliver an amazing customer experience and meet your customers where they are through the channel they prefer.
Provide Personalized Content
Send automated order confirmations utilizing Salesforce Marketing Cloud. Build a journey for each customer segment loaded with personalized content and service options.
Amplify Messages
Build logic into each marketing activity, like engagement splits and decision splits that allow the customer to move through different paths based on their behavior. Test different types of channels and different messages to see which performs the best.
Manage Orders
Fulfill your orders and ship to the customer while keeping track of all inventory no matter what channel the order came from. Optimize fulfillment allocation and reduce fulfillment time and cost with advanced order routing algorithms.
